Privacy Policy

Thank you for using William Burges Jewellery. Our privacy policy is as follows:

 

William Burges Jewellery is a trading name of Galaxy Jewellery Ltd.

 

This privacy policy refers to "we" and "us" which is Galaxy Jewellery Limited trading as William Burges Jewellery, Companies House reference number 18-248716, registered office Lancefield, Clay Lane, Guildford, Surrey, GU4 7NZ.

 

The information we collect, how and why:

The following information is collected

 

a:  Personal details you type and submit to our web site, this includes

 

• name,
• address,
• email address,
• Telephone numbers etc.

 

b:  Data which allows William Burges Jewellery to recognise/remember you, your preferences and how you used the website. This saves you from re-entering information when you return to the site, if you click on the register button. The data is collected by cookies from your navigation around the site. A cookie is a small amount of data which is sent to a computer. The data is then stored on your browser or hard disk. Most web browsers can be set to prevent you from receiving new cookies, notify you before accepting cookies or disable cookies altogether. Details about this can normally be found in the Help facility provided with your browser. If you disable cookies, you will no longer be able to receive personalised data and you will be slower on checkout. The cookies store information only for as long as you are viewing the website. If you do not want your visits to our website to be monitored in this way you can find out more about removing cookies.

 

c:  Our system will automatically log your IP address (this is your computer's individual identification number). This is used to note your interest in our website.

 

d:  Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers).

 

 What we do with your information

 

 Any personal information we collect from you will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used:

 

To process your order and to maintain guarantee records and/or after-sales service (we will not pass your details to any other company).

 

To carry out security checks (this may involve passing your details to our payment verification partner Paypal, who will check details we give them against public and private databases - this helps to protect you and us from fraudulent transactions and to comply with legal requirements.

 

We would also like to inform you of various promotions, goods and services that may be of interest to you. You may be contacted by post, email, telephone, SMS or such other means as we regard as appropriate, including new technology. If you wish to receive these communications, please tick the "Yes" box when entering your personal details. You may unsubscribe at a later date, if you wish - see "Your rights" section below.

 

Your rights

 

You can ask us to update your personal information by emailing precise details of your request to our Customer Service Department using on online contact form, please click here.

 

You can ask us not to send you future promotional communications. To do this, simply using our online contact form, please click here. Type "No Marketing" in the message and include the following in the main text: 

 

• your full name
• your postal address, including postcode
• your email address

 

We will then remove your information from our database and from all marketing, although we will still keep it for processing your order and fulfilling customer service and after-sales obligations.

 

Other Websites

 

This policy only covers the William Burges Jewellery website; websites which are linked to our website are subject to their own policy, which may be different from ours.